Privacy Policy

SureHoof

Last updated: 6 March 2026

1. Introduction

SureHoof is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or purchase products from us.

We comply with the requirements of the Privacy Act 2020.

2. Information We Collect

We may collect the following personal information when you interact with our website or place an order:

Name
Email address
Phone number
Delivery address
Billing details
Order history
Any information you provide through contact forms or emails

We may also collect basic website usage data such as IP address and browser type.

3. How We Use Your Information

Your information may be used to:

Process and deliver your orders
Communicate with you about your order
Provide customer support
Improve our products and website
Send marketing communications (only if you consent)

4. Sharing Information

SureHoof does not sell or rent your personal information.

Your information may be shared with trusted third parties only when necessary to operate our business, including:

Freight and delivery companies
Payment processors
Website hosting providers

These parties are required to protect your information.

5. Storage and Security

We take reasonable steps to protect personal information from loss, misuse, and unauthorised access.

However, no online system is completely secure.

6. Access and Correction

Under the Privacy Act 2020, you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information

Requests can be made by contacting us using the details below.

7. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can disable cookies in your browser settings if preferred.

8. Contact

If you have questions about this Privacy Policy or your personal information, contact:

SureHoof

info@surehoof.co.nz
Phone: +6421 763 004
Location: Hurworth Taranaki New Zealand